Tree-Free Canada FAQs
Tree-Free Canada FAQs
Welcome to the Tree-Free Canada FAQ section — your guide to everything we do! From how our cards are made to where we ship, you’ll find quick answers about our eco-friendly paper, local printing, wholesale options, and more. Whether you’re buying one card or stocking your store, we’re here to help make every message sustainable.
1. What makes Tree-Free Canada greeting cards eco-friendly?
All Tree-Free Canada cards are printed in Canada on 100% recycled paper, using sustainable materials and environmentally responsible printing methods. By eliminating the need for virgin paper, every card helps reduce deforestation and waste.
2. Where are Tree-Free cards made?
Every Tree-Free Canada card is proudly made and printed in Canada, supporting local artists, printers, and small businesses.
3. What occasions do you offer cards for?
You’ll find cards for birthdays, weddings, anniversaries, holidays, sympathy, thank-you messages, encouragement, and everyday moments — plus specialty lines like pet sympathy and friendship cards.
4. Do you offer bilingual or French cards?
Yes! Tree-Free Canada offers both English and French greeting cards, so you can share your message in the language that feels most personal.
5. What are “Money Holder” cards?
Money Holder cards include a special flap for cash or a gift card. They’re a popular choice for birthdays, weddings, graduations, and holidays.
6. Can I buy your cards wholesale for my retail store?
We offer wholesale pricing to stores that purchase our cards with 2 options:
- We can provide a full in-store service program for your stores. Please send us an email at tree-free.ca to get the process started.
- You can order direct from our website and manage inventory yourself. Click the wholesale option at the top of our main page to register for a wholesale account directly through our website to access exclusive pricing and ordering options.
7. Do you offer custom or branded cards?
Yes. For bulk our team can help you create custom branded designs using your artwork, logo, or message. Please reach out us to discuss options for corporate gifting or promotional projects.
8. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Diners Club, UnionPay, PayPal, Shop Pay, Google Pay, and Apple Pay for convenient and secure checkout.
9. Where do you ship to?
We ship to all provinces and territories across Canada. For international shipping requests, please contact our support team at info@tree-free.ca
10. How long will it take to receive my order?
Most orders are processed and shipped within a few business days. Delivery times depend on your location and shipping method, but we do our best to ensure fast, reliable delivery anywhere in Canada.
11. What is your return or refund policy?
Because our products are paper-based and printed in small sustainable batches, returns are limited. Please refer to our Refund Policy page or contact us if your order arrives damaged or incorrect.
12. How do I contact Tree-Free Canada?
You can reach our team by email at info@tree-free.ca or by phone at 905-436-2525. We’re happy to assist with orders, wholesale inquiries, or product information.
13. How is Tree-Free Canada different from other card companies?
Unlike mass-produced greeting cards, ours are made with 100% recycled materials, printed locally, and packaged sustainably. Each card helps protect forests while spreading positivity through art and words.
14. Can I follow Tree-Free Canada on social media?
Yes! Stay inspired with new designs, artist spotlights, and eco-friendly living tips by following us on Pinterest @TreeFreeCanada.